We can change the shipping address on your order as long as you contact us before the order processes. The easiest way to do this is to reply to your order confirmation email. Otherwise, please call 866.456.8836 and speak with Customer Service. If we have already processed and shipped your order, we will be unable to retrieve the order.
We cannot process a change on an international address after the order is submitted.
If we are unable to ship your item to the address you provided, we will do our best to correct the address within US Mail guidelines and ship it that way. We will email or call you if we cannot resolve your address problem. If we are unable to contact you to get a corrected address, we will cancel your order and issue a refund.
